30 September 2013 30 September 2012
Revenue £853.3m £822.9m
Underlying operating profit £343.2m £314.7m
Operating profit £341.7m £314.1m
Interim dividend per ordinary 12.01p 11.44p
share (pence)
Regulatory capital
expenditure £407m £354m
RCV gearing 59% 60%
Steve Mogford, Chief Executive Officer, said:
"Customer satisfaction with our service has continued to improve, underpinned
by strong operational and environmental performance, and we remain focused on
delivering further improvements. We are on track to invest at least £800
million this year in our network, maintaining and improving services, providing
environmental benefits and supporting the local economy.
"We are discounting prices next year so that customers do not pay the full
allowed price increase, meaning that, on average, bills will go up by no more
than inflation. We are also committing to further support for customers
struggling to pay. This is in addition to the previously announced reinvestment
of £240 million of outperformance for the benefit of our customers and the
environment.
"Our business plan for the next five-year period means that customers would
benefit from below inflation average household bills for the decade to 2020. We
have sought the views of over 27,000 customers, as well as consulting with our
regulators, to deliver a plan which we believe strikes the right balance for
all our stakeholders. This includes a substantial capital investment programme
to meet our environmental obligations and deliver further customer and economic
benefits."
